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Ergo Talent Management Success Story

Optimization and Agility: The Success of Ergo Talent Management with SalesMatch

Enhance Your Service with SalesMatch: Simplified Processes and Exceptional Results

From the very first contact, Álex Briones, Managing Partner of Ergo Talent Management, has always been proactive and focused on finding solutions to improve the operations of his business. Specializing in coaching and training services, Ergo Talent Management provides transformative experiences through two unique approaches: Coaching and Training with Insights, which simplifies and structures the complexity of human behavior in business environments, and Coaching and Training with Horses, which leverages interactions with horses to provide authentic feedback, recreating real-life situations that help professionals deeply reflect and generate lasting changes.

We delved into the implementation of the multifunctional SalesMatch platform to optimize their business. Álex’s approach was clear: to find tools that would enable greater agility and efficiency by centralizing communications and optimizing the acquisition of potential clients. Through a personalized training plan, the various functionalities offered by SalesMatch were evaluated. The objective was clear: to simplify management, optimize time, and find solutions tailored to the specific needs of the business. The Ergo Talent Management team also showed a particular interest in improving the visibility of the services they offered on their website, ensuring that visitors could easily navigate and find relevant information in a clear and concise manner.
Proyecto

Improve Communication Management

Cliente

Ergo Gestión del Talento

Sector

Servicios profesionales

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Our strategy included:

Communication Centralization

Our solution centralizes your communications on a single platform, increasing productivity and preventing the loss of key information.

Centralized Contact Form:

We centralized all communication channels through a form that collects and organizes conversations generated by leads interested in the company's services, enabling more agile management of requests.

Where Artificial Intelligence Makes a Difference

Chat Web con Respuestas Automáticas

The integration of an automated channel enabled visitors to receive quick and accurate responses about the services offered, significantly enhancing the user experience on the website.

Automated Sales Agent:

We launched a campaign using artificial intelligence to proactively attract clients. This automated agent sends personalized and concise messages to relevant prospects, increasing the chances of a response and optimizing the acquisition of new clients.

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Optimization of Communications and Resources at Ergo Talent Management

Thanks to the implementation of these solutions, Ergo Talent Management has experienced a significant improvement in the fluidity of communications with website visitors and the efficiency of the enabled communication channels. Now, their team is able to automatically provide clear and approachable information to prospects, allowing them to maximize profitability and optimize resource management, giving them more time to focus on what truly matters: their clients.

TESTIMONIAL

From the very beginning, the work done by Gabriela Laureiro has been professional, fast, and clear. The SalesMatch platform allows us to manage all the tasks associated with the sales process and, above all, provides us with new ways to approach activities in this area. The artificial intelligence associated with the Sales Agent is incredibly powerful, enabling the automatic management of leads through the web chat. Everything is interconnected in a simple, visual, and efficient way. Lastly, even though we are a small and somewhat unconventional company, the platform allows us to customize our unique characteristics, perfectly adapting to our needs. The SalesMatch platform has even led us to redefine some aspects of our sales process to become more efficient.

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