Residencia Entre Álamos Success Case
With the implementation of SalesMatch, we have transformed the way we manage our clients’ data and our team’s daily tasks. This automated system allows us to maintain precise control of information and efficiently track activities, which has significantly reduced manual effort and improved the quality of the service we offer.
In addition to the automation and tracking features, we have integrated contact and employment forms to facilitate communication and recruitment. These forms allow clients and candidates to connect with us quickly and directly, enhancing accessibility and response efficiency.
One of the main advantages of this system is its ability to automate the registration and tracking of tasks, which has enabled us to monitor our staff’s activities more efficiently. This has not only optimized internal organization but has also reduced errors, ensuring that information remains up to date at all times. With immediate access to data, we can make quicker and more accurate decisions, which has been crucial for operational success.
To improve communication between family members and residents, we have implemented a chat with video call capabilities. This tool allows family members to connect directly and in real-time with residents, facilitating frequent contact and improving residents’ well-being by maintaining closeness with their loved ones, even from a distance. This feature has made the experience for residents and their families more accessible and connected, providing a safe and reliable means of staying in touch.
Our strategy focuses on task automation and tracking, optimizing processes, reducing manual effort, and improving efficiency and productivity to provide a fast and accurate service.
We integrated a contact form on the website that centralizes all conversations into a single tool.
We facilitate the connection between family members and residents through a chat with real-time video calls, enabling close and frequent contact in a simple and secure manner.
We use Artificial Intelligence to launch a Sales Agent campaign that automatically acquires new clients.
The implementation of SalesMatch, along with the contact and employment forms and the chat enabled for video calls between family members and residents, has been key to improving service quality and optimizing processes within the company. We have managed to reduce manual effort, increase productivity, and significantly enhance customer service and the well-being of residents. These tools have become fundamental elements in ensuring the success of our operations and continuing to provide excellent service.
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